OHIONET
|
1500 West Lane Ave. |
Direct Phone: 614-486-2966 |
Hours: Monday through Friday, 8:00am - 5:00pm
Staff by NameRita Bennett, Accounting Assistant, ext. 14
Jill Boggs, Member Services Sales Representative, ext. 20
Michael P. Butler, Executive Director, ext. 10
Mary Conroy, Electronic Resources Coordinator, ext. 16
Susan Furniss, Technical Support Specialist, ext. 24
Garth Kerr, Technology Specialist, ext. 25
Latasha Marshall, Business Services Coordinator, ext. 26
Jami Miller, Technology Specialist, ext. 47
Christine Morris, Member Services Representative, ext. 29
Steven Owley, Technology Specialist, ext. 19
Roman Panchyshyn, Member Services Coordinator, ext. 32
Steven Pay, Technology Specialist, ext. 13
Matt Polcyn, Director, Consortium and Technology Services, ext. 27
Carol Ritzenthaler, Member Services Representative, ext. 23
Debbie Ross, Staff Accountant, ext. 21
Pam Rossman, Receptionist, ext. 10
Evan Struble, Continuing Education Coordinator, ext. 37
Jennifer Turner, Director of Accounting & Business Services, ext. 22
Carol Verny, Director, Library and Member Services, ext. 33
Staff by Topic| Address Changes |
Latasha Marshall phone ext: 26 |
| Bar Code Labels or Scanners |
Jill Boggs phone ext: 20 |
| Brodart, Demco, Gaylord, Highsmith, Kapco, Library Store, Staples, Vernon, Contacts |
Jill Boggs phone ext: 20 |
| Change My Contact Information |
Latasha Marshall phone ext: 26 |
| Change of Billing Contact |
Rita Bennett phone ext: 14 |
| Change of Organization Name or Address |
Latasha Marshall phone ext: 26 |
| Computer Equipment, Orders |
Jill Boggs phone ext: 20 |
| Conference Exhibits |
Carol Verny phone ext: 33 |
| Conference Support |
Carol Verny phone ext: 33 |
| Consortium Database Subscriptions |
Mary Conroy phone ext: 16 |
| Databases, Non-OCLC Vendors |
Mary Conroy phone ext: 16 |
| Dialog Online |
Mary Conroy phone ext: 16 |
| Library Equipment & Supplies |
Jill Boggs phone ext: 20 |
| Media Storage Devices |
Jill Boggs phone ext: 20 |
| Membership Database |
Latasha Marshall phone ext: 26 |
| Membership Inquiries |
Carol Verny phone ext: 33 |
| Membership Meeting, Annual |
Carol Verny phone ext: 33 |
| MyAccount |
Jennifer Turner phone ext: 22 |
| Odyssey |
Carol Ritzenthaler phone ext: 23 |
| OPAL Shared Catalog |
Matt Polcyn phone ext: 27 |
| OVID |
Jill Boggs phone ext: 20 |
| Printer Repair Parts |
Jill Boggs phone ext: 20 |
| Printer Ribbons, Orders |
Jill Boggs phone ext: 20 |
| Printers, Orders |
Jill Boggs phone ext: 20 |
| Receipt Printers, Orders |
Jill Boggs phone ext: 20 |
| Security Strips |
Jill Boggs phone ext: 20 |
| Training, Non-OCLC |
Evan Struble phone ext: 37 |
| Website, Content |
Carol Verny phone ext: 33 |
| Website, Hosting, Development, & Design |
Garth Kerr phone ext: 25 |
| Website, Technical |
Garth Kerr phone ext: 25 |
| Workflow Consulting, Cataloging |
Carol Verny phone ext: 33 |
| Workshops, Cancellation |
Latasha Marshall phone ext: 26 |
| Workshops, Content |
Carol Verny phone ext: 33 |
| Workshops, General Information |
Latasha Marshall phone ext: 26 |
| Workshops, Onsite Training |
Carol Verny phone ext: 33 |
| Workshops, Registration |
Latasha Marshall phone ext: 26 |
| Ebooks NetLibrary |
Christine Morris phone ext: 29 |
| Ebooks Other |
Mary Conroy phone ext: 16 |
| Ebooks PlayAway |
Jill Boggs phone ext: 20 |
| Electronic Resources Academics and Special Libraries |
Mary Conroy phone ext: 16 |
| Electronic Resources Electronic Resource Tools and ERM |
Mary Conroy phone ext: 16 |
| Electronic Resources Publics and Schools |
Christine Morris phone ext: 29 |
| Invoices and Statements British Library |
Debbie Ross phone ext: 21 |
| Invoices and Statements Cash Receipts/Accts. Receivable |
Rita Bennett phone ext: 14 |
| Invoices and Statements Databases |
Debbie Ross phone ext: 21 |
| Invoices and Statements Dialog |
Rita Bennett phone ext: 14 |
| Invoices and Statements Electronic Resources |
Debbie Ross phone ext: 21 |
| Invoices and Statements Equipment (through OHIONET) |
Debbie Ross phone ext: 21 |
| Invoices and Statements OCLC Services |
Rita Bennett phone ext: 14 |
| Invoices and Statements OHIONET membership fees |
Jennifer Turner phone ext: 22 |
| Invoices and Statements OHIONET/OCLC Access Fee |
Jennifer Turner phone ext: 22 |
| Invoices and Statements Statements |
Rita Bennett phone ext: 14 |
| Invoices and Statements Supplies (Tattle Tapes, Labels, etc.) |
Debbie Ross phone ext: 21 |
| Invoices and Statements Transfer funds |
Rita Bennett phone ext: 14 |
| Invoices and Statements Unresolved questions |
Jennifer Turner phone ext: 22 |
| Invoices and Statements Web Services |
Debbie Ross phone ext: 21 |
| Invoices and Statements Workshop fees |
Rita Bennett phone ext: 14 |
| OCLC Services Authority Control |
Roman Panchyshyn phone ext: 32 |
| OCLC Services Authorizations |
Carol Ritzenthaler phone ext: 23 |
| OCLC Services Batch Services |
Roman Panchyshyn phone ext: 32 |
| OCLC Services Cataloging Standards |
Roman Panchyshyn phone ext: 32 |
| OCLC Services CatExpress |
Roman Panchyshyn phone ext: 32 |
| OCLC Services Connexion (Client & Browser) |
Roman Panchyshyn phone ext: 32 |
| OCLC Services Consortia Services |
Carol Verny phone ext: 33 |
| OCLC Services CONTENTdm |
Roman Panchyshyn phone ext: 32 |
| OCLC Services Contract & Custom Cataloging |
Roman Panchyshyn phone ext: 32 |
| OCLC Services Dewey Services, including WebDewey |
Roman Panchyshyn phone ext: 32 |
| OCLC Services Digital Archive |
Roman Panchyshyn phone ext: 32 |
| OCLC Services Digital Preservation Services |
Roman Panchyshyn phone ext: 32 |
| OCLC Services eSerials Holding Service |
Roman Panchyshyn phone ext: 32 |
| OCLC Services FirstSearch |
Christine Morris phone ext: 29 |
| OCLC Services ILL |
Carol Ritzenthaler phone ext: 23 |
| OCLC Services ILL Policies |
Carol Ritzenthaler phone ext: 23 |
| OCLC Services ILLiad |
Carol Ritzenthaler phone ext: 23 |
| OCLC Services Language sets |
Christine Morris phone ext: 29 |
| OCLC Services Local Database Creation |
Roman Panchyshyn phone ext: 32 |
| OCLC Services Local Holdings Maintenance |
Carol Ritzenthaler phone ext: 23 |
| OCLC Services NetLibrary and eAudiobooks |
Christine Morris phone ext: 29 |
| OCLC Services Online Service Center |
Carol Ritzenthaler phone ext: 23 |
| OCLC Services Profile Changes |
Carol Ritzenthaler phone ext: 23 |
| OCLC Services QuestionPoint |
Christine Morris phone ext: 29 |
| OCLC Services Terminologies Service |
Roman Panchyshyn phone ext: 32 |
| OCLC Services Union List Group |
Carol Ritzenthaler phone ext: 23 |
| OCLC Services WebJunction |
Christine Morris phone ext: 29 |
| OCLC Services WorldCat Cataloging Partners |
Roman Panchyshyn phone ext: 32 |
| OCLC Services WorldCat Collection Analysis |
Christine Morris phone ext: 29 |
| OCLC Services WorldCat Collection Sets |
Roman Panchyshyn phone ext: 32 |
| OCLC Services WorldCat Registry |
Roman Panchyshyn phone ext: 32 |
| OCLC Services WorldCat Selection Service |
Roman Panchyshyn phone ext: 32 |
| OCLC Services WorldCat.org |
Christine Morris phone ext: 29 |
| OCLC Services Z39.50 Cataloging |
Roman Panchyshyn phone ext: 32 |
Reference Databases SupportFor information on the Reference Database Program, contact:
Christine Morris (christine@ohionet.org) at 800-686-8975, ext. 29.
Mary Conroy (mconroy@ohionet.org) at 800-686-8975, ext. 16
Arranged by Provider
Accessible Archives miscellaneous titles
610-296-7441
Alexander Street Press, Classical Music Library, Music Online for Public Libraries
703-212-8520
Annual Reviews online
800-523-8635
Atomic Learning
Women Writers Project
401-863-2135
The Chronicle of Higher Education
The Chronicle of Philanthropy
Alvin Brockway
Associate Publisher, Circulation
Phone: 202-466-1054
Fax: 202-223-6292
CollegeSource
800-854-2670 Option 4
http://www.collegesource.org/custsupport/contact.asp
CIAO, Gazetteer, Granger's World of Poetry
800-944-8648 ext 6243
866-4CQPRESS, and select option 4
http://www.cqpress.com/webhelp/
CSA databases, RefWorks
800-843-7751 ext. 5
Online aggregator, many databases
800-3-DIALOG
EBSCO
800-758-5995
Facts.com, Issues & Controversies, Reference Suite
800-363-7976 ext. 300
PriceMiner.com
(614) 923-4250
Greenwood online titles
800-225-5800 ext. 4387
WilsonWeb databases
888-648-9474
Hoover's Online
888-310-6087
http://www.hoovers.com/global/help/hol/index.html
Encyclopedia of Astronomy & Astrophysics
(UK) 00 44 (0) 117 930 1147
Iter
Learning Express Library
LexisNexis Universe: Access to African American Studies; Access to Women's Studies, Presidential Studies, Environmental Studies, Government Periodicals Index, Company Dossier
800-638-8380
academicsupport@lexisnexis.com
AccessScience, Digital Engineering Library
1-888-307-5984
OnlineCustomer_Service@mcgraw-hill.com
MorningStar
312-696-6534
libraryservices@morningstar.com
Nation Archives
Nature
888-331-6288
Naxos Music Library
615-771-9393
Silverplatter, OVID databases
800-343-0064 ext 720
ANB, DNB, OED, ORO, Grove titles
Customer Support available 9am-5pm M-F Eastern Standard Time.
800-334-4249 x6484
Kodansha Encyclopedia of Japan, Sybworld
212-726-9240
Reference Universe, 19th Century Masterfile
703-318-0285
Polling the Nations
800-462-8913
http://www.orspub.com/online.htm
Proquest Nursing Journals, Ethnic NewsWatch, GenderWatch
800-521-0600 ext 2971
customer_service@il.proquest.com
Serials Solutions products
866-737-4257
Europa World, International Who's Who, World Of Learning
800-797-3803 Ext. 7119 or 7115
http://www.taylorandfrancis.com
e-reference@taylorandfrancis.com
The Medical Letter, Inc.
Gene Carbona
800-211-2769 ext. 315
Thomson Gale
800-877-4253 x4
http://www.galegroup.com/customer_service/contact/technical.htm
gale.technicalsupport@thomson.com
Hispanic American Periodicals Index
310-825-0810
Encyclopedia of Life Sciences
212-726-9240
World Development Index
202-473-5149
eHRAF Collection of Ethnography
800-520-HRAF
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