Tech Support
Public Libraries should contact OPLIN Support at support@oplin.org or 614-728-5252.
(Arranged by Provider)
ABC-CLIO
800-368-6868
customerservice@abc-clio.com
Alexander Street Press
800-889-5937
http://www.alexanderstreet.com/supportquery.htm
support@alexanderstreet.com
Alldata
916-684-5200
http://www.alldatapro.com/includes/main.jsp?incld=contactUs.html
support@alldata.com
Annual Reviews
Annual Reviews online
800-523-8635
http://www.annualreviews.org
service@annualreviews.org
Auralog
888-388-3535
http://www.tellmemore.com/content/view/full/2036
BookBrowse
http://www.bookbrowse.com/lib/info/libinfo_bb/index.cfm?fuseaction=support
Booklist Publications - American Library Association
info@booklistonline.com
Books24x7
library@books24x7.com
Bowker
888-269-5372
TechSupport@bowker.com
British Library / Capstone Publishers
888-278-1266
Customerservice@capstonedigital.com
Chronicle of Higher Education, Inc.
The Chronicle of Higher Education
The Chronicle of Philanthropy
Alvin Brockway
Associate Publisher, Circulation
Phone: 202-466-1054
Fax: 202-223-6292
http://chronicle.com
CollegeSource Inc.
800-854-2670, Option 4
http://www.collegesource.org/custsupport/contact.asp
techsup@cgf.org
Columbia University Press
800-944-8648, ext. 7125
jb2579@columbia.edu
CountryReports
866-689-0542
http://www.countryreports.org/contact/feedback.aspx
CQ Press
866-427-7737, Option 4
http://www.cqpress.com/webhelp/
Credo Reference
877-426-5202
support@credoreference.com
DIALOG
Online aggregator, many databases
800-3-DIALOG
http://support.dialog.com/
DialogCustomer@thomson.com
Dun & Bradstreet
888-310-6087
http://www.hoovers.com/global/help/hol/index.html
ebrary
http://site.ebrary.com/lib/anysite/ContactSupport
EBSCO
800-758-5995
http://support.ebsco.com/contact/askus.php
support@ebsco.com
ENC Learning
800.471.1045
http://www.goenc.com/?page_id=52
info@goENC.com
Encyclopedia Britannica
800-621-3900, ext. 6160
http://search.eb.com/faq
Facts on File
800-322-8755, ext. 4230
http://factsonfile.infobasepublishing.com/DatabaseHome.asp?PageID=4
support@factsonfile.com
FamilyLink.com
888-377-0588
http://www.worldvitalrecords.com/contactus.aspx
Film Ideas, Inc.
800-475-3456
bobn@filmideas.com
Gale - Cengage Learning
800-877-4253, option 4
http://support.gale.com/gale/index.html
Gale.TechnicalSupport@cengage.com
GBI Research
646-395-5477
http://www.gbiresearch.com/ContactUs.aspx
Geographic Research
888-845-5064 x64
http://www.geographicresearch.com/contact-us
support@geographicresearch.com
Gongwer
614-221-1992
gongwer@gongwer-oh.com
H.W. Wilson
888-648-9474
http://www.hwwilson.com
techmail@hwwilson.com
Heritage Microfilm
888-845-2887
http://www.newspaperarchive.com/AboutUsContact.aspx
customerservice@newspaperarchive.com
Imagine Easy Solutions, LLC
212-671-1275
http://www.easybib.com/company/contact
InfoToday
800-300-9868
http://www.infotoday.com/databases.shtml
ALDSupport@infotoday.com
Iter
cosic@fis.utoronto.ca
LexisNexis
800-638-8380
academicsupport@lexisnexis.com
Lincoln Library Press
800-516-2656
sales@thelincolnlibrary.com
Mango Languages
877-626-4611
http://www.mangolanguages.com/support
McGraw-Hill
888-307-5984
OnlineCustomer_Service@mcgraw-hill.com
Mergent
800-955-8080
technicalsupport@mergent.com
Morgan & Claypool
888-822-9942
info@morganclaypool.com
Morningstar
312-696-6534
http://socialize.morningstar.com/feedback/feedbackform.asp
libraryservices@morningstar.com
Naxos
877-629-6723
NMLHelp@Naxosusa.com
NewsBank
800-243-7694
techsupp@newsbank.com
OCLC
800-848-5800
https://www3.oclc.org/app/contac
support@oclc.org
OptimalResume.com
877-998-7654
https://www.optimalresume.com/contact.php
OVID
Silverplatter, OVID databases
800-343-0064, ext. 720
http://www.ovid.com
support@ovid.com
Oxford University Press
800-334-4249, ext. 6484
oxfordonline@oup.com
Palgrave Macmillan
Kodansha Encyclopedia of Japan, Sybworld
212-726-9240
npgref@NATURENY.com
Paratext
Reference Universe, 19th Century Masterfile
703-318-0285
jstrick@paratext.com
Plunkett Research
713-932-0000
customersupport@plunkettresearch.com
Polling the Nations
800-462-8913
http://www.orspub.com/online.htm
PrepMe
312-265-6446
http://www.prepme.com/about/contact
sshreibati@prepme.com
ProQuest
http://www.proquest.com/en-US/support/supportdirectory.shtml
Recorded Books
877-828-2833
byki@recordedbooks.com
eprep@recordedbooks.com
oneclick@recordedbooks.com
customercare@universalclass.com
RefWorks
775-327-4105
RS-RWsupport@refworks-cos.com
Rosen Publishing
800-237-9932
http://www.pklifescience.com/static/ContactUs
http://www.teenhealthandwellness.com/page/main/ContactUs.html
Serials Solutions
866-737-4257
clients@serialssolutions.com
Swets
800-645-6595
info@us.swets.com
Taylor & Francis
Europa World, International Whos Who, World Of Learning
800-797-3803, ext. 7119 or 7115
http://www.taylorandfrancis.com
e-reference@taylorandfrancis.com
World Bank
World Development Index
202-473-5149
pubrights@worldbank.org
For information on the Reference Database Program, contact:
Christine Morris (christinem@ohionet.org) at 800-686-8975, ext. 29.
Mary Conroy (maryc@ohionet.org) at 800-686-8975, ext. 16
