MCDL is looking for a positive, pleasant and adaptable individual committed to providing charismatic customer service to members and staff throughout the system. The successful candidate will provide direct library services to members of all ages at all service points. It is essential that the candidate possess the ability to adapt to both reference and customer service roles in both large and small branch libraries, as well as other projects as assigned. Customer Service tasks include collecting monies and processing passport applications. Position’s home base is Medina. Location may vary day to day based on last minute employee call offs. Must have own transportation.
Candidate must possess a Bachelor's degree and one year experience working directly with the public; excellent communication and organizational skills, ability to present programs, knowledge of a wide range of books and authors, familiarity with Microsoft Windows and the Internet, ability to learn and teach use of electronic library resources and use our computerized circulation system, and ability to work as a team member. Candidate must be a U.S. citizen, eligible to become a passport acceptance agent.
BENEFITS: Prorated sick leave, vacation and other benefits based on Union contract; Public Employees Retirement System