Joe Ceterski began his career at EBSCO in 2005, delivering online training for EBSCO Information Services. He is now a Senior Training Specialist, covering the Northeastern United States and Canada, providing online and onsite training for eBooks, EBSCOhost, EDS, and other EBSCO database services. Joe is a librarian and received his Master's Degree in library science from the University at Albany. He has more than 20 years of library experience, and has worked in academic libraries; as a special librarian in Science and Engineering libraries; and as a trainer for EBSCO and Nylink, a New York State library consortium.
Megan Sheeran is a Reference Librarian at the Upper Arlington Public Library. She received her MLIS degree from Kent State University. She enjoys tricky research questions, teaching patrons new search strategies, and presenting about online privacy.