As more libraries explore new programs or services and are looking for meaningful data that can help them better understand their impact and effectiveness, outcome-based evaluations are a great option. However, implementing or changing evaluation procedures can be a daunting prospect. Luckily there is an easy-to-use option that is freely available to all public libraries in the country—PLA’s Project Outcome. Launched in 2015, this online portal uses simple tools and standardized surveys to allow users to collect and compare both quantitative and qualitative data across programs, services, branches, and systems and to answer the all-important question, “What good did we do?” Whether you’re new to assessment or looking for ways to change your current workflows, this introductory webinar will highlight the tools available in this robust online resource. In addition to this overview, the webinar presenters, Cheryl Grizzell and Anastasia Diamond-Ortiz (Lorain Public Library), will share their experience of implementing a new approach to assessment through Project Outcome.
Attendees to this session will have the opportunity to
- Review the basic concepts of outcomes-based evaluation
- Explore the components included in the Project Outcome portal
- Discuss strategies for encouraging buy-in at all staff levels
- Talk about lessons learned and keeping a project moving forward