Rebooting Reference and the Myth of Technological Neutrality

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Most library staff members, like other people, assume that our tools--including those of the internet--are neutral. Granted, their uses may have social or political biases, but surely the tools themselves are unbiased and impartial, right?  Not necessarily. This session debunks that myth and shines a light on the algorithms and assumptions underpinning the tools and resources we use every day. Today's presenters will discuss the biases, pitfalls, and limitations you may encounter when using Google, subscription databases, and other resources, as well as the knowledge and strategies needed to navigate these perilous waters to benefit you and your community.


Attendees to this session will have the opportunity to

  • Explore some of the biases and distortions of internet search engines
  • Learn what to look for in privacy policies and practices associated with your systems and digital subscriptions
  • Discuss how these tools relate to core values of librarianship


April 4th, 2019 2:30 PM   through   3:30 PM
Phone: 1-800-686-8975
Event Fee(s)
Event Fee(s)
OhioNET members $ 0.00
Non-members $ 45.00
Webinar Event
Webinar Key 8535342036221344771
Archived Webinar Link
Event Details
Presenter Name Don Boozer (Cleveland Public Library) and Bill Meltzer (Worthington Libraries)
Presenter Background

Don Boozer is currently a subject department manager at Cleveland Public Library for Business, Science and Technology, Government Documents and Social Sciences. He is also a part-time faculty member at the School of Library and Information Science at Kent State University teaching reference sources and services. In the past, Don has served as statewide coordinator of Ohio's virtual reference service, a front-line reference librarian, and a young adult librarian. His first job in a library was as a library assistant at Hershey Public Library in Hershey, Pennsylvania, literally across the street from the candy factory with the aroma of chocolate wafting through the air.


After a stint as a cultural anthropologist, Bill Meltzer has been working in reference and adult services for over 20 years, and is currently a Librarian at Worthington Libraries.  It was the ideals of librarianship and the importance of public libraries to our democracy that drew him to the profession.  Throughout, he has considered our core values to merit the struggle they demand, never more so than in today’s world.

Training Track Reference Skills & Resources
Who Should Attend Library staff with responsibilities in reference, instruction, homework help, or anyone with an interest in the topic.
CE Contact Hours 1

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