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Staff Directory
General Information
OHIONET
Hours: Monday through Friday, 8:00am - 5:00pm
Staff by Name
Rita Bennett, Accounting Assistant, ext. 14
Jill Boggs, Sales Representative, ext. 20
Michael P. Butler, Executive Director, ext. 10
Mary Conroy, Electronic Resources Coordinator, ext. 16
Susan Furniss, Technology Support Specialist, ext. 24
Jami Kumar, Technology Specialist, ext. 47
Latasha Marshall, Billing/Collections Clerk, ext. 26
Christine Morris, Electronic Resources Coordinator, ext. 29
Steven Owley, Technology Specialist, ext. 19
Steven Pay, Technology Specialist, ext. 13
Matt Polcyn, Director, Technology Services, ext. 27
Debbie Ross, Senior Accountant, ext. 21
Pam Rossman, Receptionist, ext. 10
Evan Struble, Community Manager, ext. 37
Jennifer Turner, Director, Member Services, ext. 22
Lisa Witmer, Administrative Assistant, ext. 38
Staff by Topic
| Address Changes |
Lisa Witmer phone ext: 38 |
| Change My Contact Information |
Lisa Witmer phone ext: 38 |
| Change of Billing Contact |
Latasha Marshall phone ext: 26 |
| Change of Organization Name or Address |
Lisa Witmer phone ext: 38 |
| Conference Exhibits |
Evan Struble phone ext: 37 |
| Conference Support |
Evan Struble phone ext: 37 |
| Dialog Online |
Mary Conroy phone ext: 16 |
| Membership Database |
Lisa Witmer phone ext: 38 |
| Membership Inquiries |
Jennifer Turner phone ext: 22 |
| Membership Meeting, Annual |
Evan Struble phone ext: 37 |
| MyAccount |
Jennifer Turner phone ext: 22 |
| OPAL Shared Catalog |
Matt Polcyn phone ext: 27 |
| Training |
Evan Struble phone ext: 37 |
| Workshops, Cancellation |
Lisa Witmer phone ext: 38 |
| Workshops, Content |
Evan Struble phone ext: 37 |
| Workshops, General Information |
Lisa Witmer phone ext: 38 |
| Workshops, Onsite Training |
Evan Struble phone ext: 37 |
| Workshops, Registration |
Lisa Witmer phone ext: 38 |
| Ebooks NetLibrary |
Christine Morris phone ext: 29 |
| Ebooks Other |
Mary Conroy phone ext: 16 |
| Ebooks PlayAway |
Jill Boggs phone ext: 20 |
| Electronic Resources Academics and Special Libraries |
Mary Conroy phone ext: 16 |
| Electronic Resources Electronic Resource Tools and ERM |
Mary Conroy phone ext: 16 |
| Electronic Resources Publics and Schools |
Christine Morris phone ext: 29 |
| Invoices and Statements British Library |
Latasha Marshall phone ext: 26 |
| Invoices and Statements Cash Receipts/Accts. Receivable |
Rita Bennett phone ext: 14 |
| Invoices and Statements Databases |
Debbie Ross phone ext: 21 |
| Invoices and Statements Dialog |
Latasha Marshall phone ext: 26 |
| Invoices and Statements Electronic Resources |
Debbie Ross phone ext: 21 |
| Invoices and Statements Equipment (through OHIONET) |
Latasha Marshall phone ext: 26 |
| Invoices and Statements OCLC Services |
Latasha Marshall phone ext: 26 |
| Invoices and Statements OHIONET Membership Fees |
Latasha Marshall phone ext: 26 |
| Invoices and Statements Statements |
Rita Bennett phone ext: 14 |
| Invoices and Statements Supplies (Tattle Tapes, Labels, etc.) |
Latasha Marshall phone ext: 26 |
| Invoices and Statements Transfer funds |
Rita Bennett phone ext: 14 |
| Invoices and Statements Unresolved questions |
Jennifer Turner phone ext: 22 |
| Invoices and Statements Web Services |
Latasha Marshall phone ext: 26 |
| Invoices and Statements Workshop fees |
Latasha Marshall phone ext: 26 |
| Library Equipment & Supplies Information |
Jill Boggs phone ext: 20 |
| Library Equipment & Supplies Ordering |
Pam Rossman phone ext: 10 |
| OCLC Services FirstSearch |
Christine Morris phone ext: 29 |
| OCLC Services Language sets |
Christine Morris phone ext: 29 |
| OCLC Services NetLibrary and eAudiobooks |
Christine Morris phone ext: 29 |
| OCLC Services QuestionPoint |
Christine Morris phone ext: 29 |
| OCLC Services WebJunction |
Christine Morris phone ext: 29 |
| OCLC Services WorldCat Collection Analysis |
Christine Morris phone ext: 29 |
| OCLC Services WorldCat.org |
Christine Morris phone ext: 29 |
Reference Databases Support
For information on the Reference Database Program, contact:
Christine Morris (christinem@ohionet.org) at 800-686-8975, ext. 29.
Mary Conroy (maryc@ohionet.org) at 800-686-8975, ext. 16
Technical Support
Arranged by Provider
Public Libraries should contact OPLIN Support at support@oplin.org or 614-728-5252.
Accessible Archives
866-296-1488
http://www.accessible.com/accessible/contactus.jsp
Alexander Street Press
800-889-5937
http://www.alexanderstreet.com/supportquery.htm
Alldata
916-684-5200
http://www.alldatapro.com/includes/main.jsp?incld=contactUs.html
Annual Reviews
Annual Reviews online
800-523-8635
Booklist Publications - American Library Association
Books24x7
Chronicle of Higher Education, Inc.
The Chronicle of Higher Education
The Chronicle of Philanthropy
Alvin Brockway
Associate Publisher, Circulation
Phone: 202-466-1054
Fax: 202-223-6292
CollegeSource Inc.
CollegeSource
800-854-2670 Option 4
http://www.collegesource.org/custsupport/contact.asp
Columbia University Press
800-944-8648 ext 6243
CQ Press
866-427-7737, and select option 4
http://www.cqpress.com/webhelp/
Credo Reference
877-426-5202
DIALOG
Online aggregator, many databases
800-3-DIALOG
Dun & Bradstreet
888-310-6087
http://www.hoovers.com/global/help/hol/index.html
ebrary
http://site.ebrary.com/lib/anysite/ContactSupport
EBSCO
800-758-5995
Facts on File
1-800-322-8755 x4230
http://factsonfile.infobasepublishing.com/DatabaseHome.asp?PageID=4
FamilyLink.com
888-377-0588
http://www.worldvitalrecords.com/contactus.aspx
Gale - Cengage Learning
1-800-877-4253, option 4
http://support.gale.com/gale/index.html
Gale.TechnicalSupport@cengage.com
Greenwood Electronic Media
800-225-5800 ext. 4387
H.W. Wilson
WilsonWeb databases
888-648-9474
InfoToday
800-300-9868
http://www.infotoday.com/databases.shtml
Iter
Iter
LearningExpress
Learning Express Library
LexisNexis
LexisNexis Universe: Access to African American Studies; Access to Womens Studies, Presidential Studies, Environmental Studies, Government Periodicals Index, Company Dossier
800-638-8380
academicsupport@lexisnexis.com
Mango Languages
877-626-4611
http://www.mangolanguages.com/support
McGraw-Hill
AccessScience, Digital Engineering Library
1-888-307-5984
OnlineCustomer_Service@mcgraw-hill.com
Morningstar
312-696-6534
http://socialize.morningstar.com/feedback/feedbackform.asp
libraryservices@morningstar.com
Nation
Nation Archives
Naxos
877-629-6723
NewsBank
800-243-7694
Nylink
800-432-4346
OCLC
800-848-5800
https://www3.oclc.org/app/contac
OptimalResume.com
877-998-7654
https://www.optimalresume.com/contact.php
OVID
Silverplatter, OVID databases
800-343-0064 ext 720
Oxford University Press
800-334-4249 x6484
Palgrave Macmillan
Kodansha Encyclopedia of Japan, Sybworld
212-726-9240
Paratext
Reference Universe, 19th Century Masterfile
703-318-0285
Polling the Nations
Polling the Nations
800-462-8913
http://www.orspub.com/online.htm
PrepMe
312-265-6446
http://www.prepme.com/about/contact
ProQuest
http://www.proquest.com/en-US/support/contact.shtml
Rosen Publishing
800-237-9932
http://www.teenhealthandwellness.com/page/main/ContactUs.html
SAMS Technical Publishing
800-428-SAMS
Serials Solutions
866-737-4257
Swets
800-645-6595
Taylor & Francis Reference Online
Europa World, International Whos Who, World Of Learning
800-797-3803 Ext. 7119 or 7115
http://www.taylorandfrancis.com
e-reference@taylorandfrancis.com
Value Line
800-531-1425
World Bank
World Development Index
202-473-5149
Staff by Name