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Conversations Worth Having: Shifting from Feedback to Feedforward

  • Wellbeing
  • Webinar
  • 2 CE Hours

Description

Feedback often focuses too much on the past and puts people in a defensive mindset. Feedforward shifts the focus to action helping to make conversations beneficial for staff growth and engagement. In this two-hour interactive online workshop leaders, managers, and supervisors will learn how to use feedforward conversations to inspire performance and build trust with those that they supervise. This workshop is designed for anyone who wants to turn performance conversations into opportunities for connection and forward momentum.

Participants will leave with:

  • A clear understanding of feedforward and how it differs from feedback.
  • Practice asking generative questions that motivate and shift conversations.
  • Hands-on experience giving feedforward using library scenarios.
  • An action plan to apply this approach immediately.

This session will not be recorded.

Presenters

Photo of Andrew Whitis

Andrew Whitis Strategist

Andrew is a Strategist in OhioNet’s human-centered consulting practice in addition to Director of Financial Operations. He has over 18 years of experience working in and with libraries in Ohio, including 13 years as library director at two Ohio academic libraries. Prior to entering librarianship, Andrew worked in knowledge management and business development at Deloitte.  

Andrew holds a BS in Agriculture from Ohio State University, a Master of Library and Information Science from University of Pittsburgh, and a Master of Business Administration from Defiance College. Andrew completed Appreciative Inquiry Practitioner Certification through the David L. Cooperrider Center for Appreciative Inquiry at Champlain College. He is a Certified Practitioner of Human-Centered Design from the LUMA Institute and has certification in Purpose Driven Innovation form TrendWatching. Andrew received certification in Leading Psychosocial Safety and Care from the Leadership Lab in April 2024. For more information, visit Andrew’s LinkedIn profile: https://www.linkedin.com/in/awhitis/.