Innovation Lab Supervisor

Hours: 
Full-time; 4 week rotating schedule; one weekend out of 4, one evening a week.
Deadline: 
March 29, 2019
Location: 
Westerville, Ohio
Salary: 
starting at $23.07/hr
Job Type: 
full-timeexempt
Expires: 
03/29/2019

Organization: 

Westerville Public Library

Requirements: 

REQUIREMENTS

  • Bachelor’s degree in a related field required. Master’s degree preferred (MLIS or technology related).
  • Experience working in a maker space/technology lab setting is a plus.
  • Experience teaching technology skills to youth and adults (programming, computer basics, digital media production, engineering, STEM or web).
  • Project management/startup experience or interest in developing these skills.
  • Interest and ability to instruct in both a group and one-to-one setting.
  • Supervisory experience preferred.
  • Experience sourcing alternative funding for programs/equipment including grants, partnerships and sponsorships preferred.
  • Ability to read a variety of manuals, write documents following prescribed formats, and present information to others.
  • Ability to multitask and prioritize customer requests.
  • Ability to work both independently and collaboratively across multiple departments.
  • Ability to interact with the public in a consistent, friendly and professional manner.
  • Positive attitude and a willingness to accept change.
  • Ability to learn, operate, and teach complex computer applications and programs.
  • Must have excellent communication skills including the ability to convey information effectively to others.

PHYSICAL REQUIREMENTS

  • While performing duties of job, employee typically handles office equipment, objects or controls and frequently communicates with others. Work requires light physical exertion, including bending, kneeling, stooping and standing; some lifting and moving of objects/book carts (up to 10 lbs).
  • The majority of the work is performed in an office setting. The worker is required to have close visual acuity to perform an activity such as: viewing a computer terminal; extensive reading.

** NOTE: This is a new position. Candidates applying for this job should be comfortable with an evolving role and participating in ensuring this role aligns with the future strategic goals of the Library.

Duties: 

SUMMARY OF RESPONSIBILITIES

Within the Innovation Lab environment the Supervisor will have a unique opportunity to assist our staff and customers learn, use and apply emerging technologies. These emerging technologies include: extended realities (VR/AR/MR/XR), a recording studio, 3D design/printing, expanded format printing, and digital media creation. The Supervisor will use multiple methods including live/virtual, recorded and digital interactions to accomplish their goals. The Supervisor is also responsible for leading the team of Technology Center Associates as they provide personal computer assistance to customers.

RESPONSIBILITIES

  • Participate in assessment, design, (initial creative process) scope and project cost estimates for project creation.
  • Participate in the assessment, validation and implementation of new technologies to the Lab.
  • Provide ongoing analysis of equipment and community technology needs.
  • Answer questions regarding the use of emerging technologies.
  • Design programming to help customers integrate new technologies, skills, and processes to their needs.
  • Provide training classes and/or demonstrations for staff and the public.
  • Recruit volunteer Subject Matter Experts as speakers, trainers and consultants on emerging technologies.
  • Ensure that safety protocols are in place for all Lab equipment.
  • Organize, clean, and prep all Lab materials, including ordering, fabricating, and inventorying of supplies and tools.
  • Troubleshoot and report equipment failures working with Computer Services staff as needed.
  • Keep up-to-date on relevant emerging technologies and apply new knowledge.
  • Maintain and grow relationships with other local maker space labs to coordinate services, programs, training, and sharing of technology.
  • Recruit, interview and hire new Technology Center Associates as needed.
  • Schedule Technology Center staff based on anticipated workload and ensures that adequate staffing levels are maintained to meet the library’s needs.
  • Evaluate, coach, develop and discipline direct reports.

Contact Information: 

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