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Library Assistant 5 (Mailroom)

  • Case Western Reserve University
  • Cleveland, OH
  • Entry-Level
  • Full-Time

About this Job

Case Western Reserve University seeks a forward thinking, inclusive, and collaborative individual for the Library Assistant 5 (Mailroom) position.
With a high degree of independence, this position performs duties for managing and providing customer service for the shipping and receiving department of Kelvin Smith Library (KSL). This position is responsible for processing a large volume of incoming and outgoing OhioLINK and Interlibrary Loan research materials requested by faculty, staff, and students and for ordering and receiving general supplies for the entire library, and for coordinating access and facility matters. Daily interactions take place with several different vendors and delivery contractors (UPS, FedEx, Campus Mail, OhioLINK Priority shipping, Staples, bindery vendor etc.). This unit also supports the mail/ delivery/ shipments of the entire library including non-library departments housed within the building.
ENVIRONMENT: Consistently ranked as one of the country’s leading private research institutions, Case Western Reserve University is a member of the Association of American Universities (AAU) that offers a robust learning environment for  approximately 5,792 undergraduate and 6,400 graduate and professional students. Students enroll in the schools of dental medicine, engineering, management, medicine, law, nursing, and social work and the College of Arts and  Sciences. Students can further engage with 100 interdisciplinary academic and research centers and institutes, all  within an academic culture that promotes and values innovation of all kinds. Situated in Cleveland’s vibrant University Circle cultural community,
CWRU is an integral partner with world-class cultural organizations such as the Cleveland Museum of Art, the Western Reserve Historical Society, the Cleveland Botanical Garden, and the Cleveland Museum of Natural History.
The Kelvin Smith Library is the knowledge and creativity commons of Case Western Reserve University and part of a library system with over three million titles in print and digital formats.
KSL is home to the University Archives and Special Collections and manuscripts consisting of over 17,000 linear feet, the Kulas Music Collection, and the Freedman Center for Digital Scholarship which advances research by partnering with scholars and students to explore and develop new forms of scholarship. KSL is a member of the Association of Research Libraries (ARL), OhioLINK, the Coalition for Networked Information (CNI), HathiTrust, and the Center for Research Libraries. In 2019 KSL was the recipient of the ACRL Excellence in Academic Libraries Award. KSL affiliate libraries include the Cleveland Institute of Art Library, the Cleveland Institute of Music Robinson Music Library, the Rock and Roll Hall of Fame Library, and a cooperative relationship with the Western Reserve Historical Society Research Library.



Required Qualifications

Education and Experience: Associate’s degree and 3 years of experience;
or a Bachelor’s degree in related area (academic library preferred) and no experience.

Employer Statement

CWRU LIBRARIES DIVERSITY STATEMENT The Case Western Reserve University Libraries are deeply committed to achieving racial justice, and promoting a culture of anti-racism, inclusion, equity, and diversity, so all people are welcome, heard, empowered, and valued.
CWRU DIVERSITY STATEMENT: In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity.  Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

How to Apply

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Additional Instructions:

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Posted On: Oct 19, 2023 / This posting expires: Jan 18, 2024